CONTACT US
Contact Scottie Berndt with questions, corrections or partnership ideas about our island, mountain, heritage, scenic and eco tourism guides. We reply in a day.
We read every message that arrives at Scottie Berndt. Whether you have spotted an error, want to suggest a place, or need help planning a trip, the details below explain the best way to reach us and what to expect in return. We aim to reply within one business day.
Email is the quickest route for detailed questions. Write to Contact with a short subject line and enough detail for us to act. Our inbox is monitored Monday to Friday, 9am to 5pm. If your note concerns a specific guide, include the page URL so we can find it without searching.
Prefer a chat? Our WhatsApp line is Phone. The number is in Indonesia (country code 62) and is the quickest channel for short questions about a guide, a booking detail or a correction you want to flag right away. It is staffed Monday to Friday, 9am to 5pm, and messages sent outside those hours are answered on the next working day.
Use WhatsApp for short, practical questions rather than long itineraries. For anything involving photos, documents or a detailed correction, email is better because it keeps the details in one thread. Please do not send urgent safety queries to WhatsApp and wait for a reply; if you are in danger, contact local emergency services first.
Write to us
For corrections, include the article URL, the sentence you believe is wrong and, where possible, a link to a reliable source. For trip questions, tell us the month, the budget and how long you can travel. For partnership ideas, describe what you propose and how it would help readers, not only how it would promote a brand. We do not sell reviews or positive coverage.
What to include
Tips for better answers: for a destination query, give the season and the kind of trip you want; for a price complaint, include the quote or the date you travelled; for a pitch, state your expertise and the topic you can cover. We cannot book travel for you, but we can tell you which questions to ask a hotel or a guide.
Response times
We aim to reply to genuine messages within one business day. Corrections that affect safety or money are prioritised. If you have not heard back after three working days, send a follow-up; messages occasionally land in the wrong folder. Our handling of any personal data you send is described in our privacy policy, and the rules for using this site are in our terms of service.
One inbox, real people, no ticket robots.